89bd8 Terms and Conditions

89bd8 is an online casino and sports betting platform operated for Bengali-speaking users in Bangladesh. These Terms apply to the platform's website, mobile version, and all services provided.

In this document, "we", "us", or "platform" refers to the company operating 89bd8. "User", "you", or "player" refers to any person who is using or attempting to use the platform.

These Terms have been prepared in Bengali and the Bengali version shall be considered final and binding.

Creating a personal account on 89bd8 is a prerequisite for accessing all services on this platform. The following rules must be followed during the registration process:

2.1 Account Creation Requirements

• Each individual may create only one account. Having more than one account per person is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Creating an account in someone else's name, address, or identity is strictly prohibited.
• An active mobile number and a valid email address are required to create an account.
• Your password must be strong and must not be shared with any third party.

2.2 Identity Verification

89bd8 may at any time request a government-issued identity document, proof of address, or other documentation to verify a user's identity. Failure to provide the required documents within the specified time may result in a temporary suspension of the account. All verification processes are carried out in the interest of user protection.

2.3 Account Security

You are solely responsible for the security of your account. If your login details fall into the hands of an unauthorized person, or if you notice any suspicious activity on your account, you must notify the support team immediately.

89bd8 is a platform operated exclusively for those aged 21 and above. We are committed to preventing gaming activity by minors.

• A national identity card or passport may be requested to verify age at the time of registration or at any subsequent stage.
• The withdrawal process may remain on hold until age verification is completed.
• Operating an account on behalf of a minor is strictly prohibited.

Financial transactions on 89bd8 are conducted through popular mobile banking methods in Bangladesh.

4.1 Deposit Rules

• Minimum deposit amount: ৳200 (for all methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposits may only be made from a payment account registered in your own name.
• Deposits through a third party are strictly prohibited.
• After a successful deposit, your balance is generally updated instantly.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawal time: generally completed within 15 minutes to 2 hours.
• Withdrawals can only be made to the same payment account used to make the deposit.
• If a verification process is ongoing, withdrawal processing may take additional time.
• In cases of suspicious activity, withdrawals may be temporarily suspended.

4.3 Transaction Verification

89bd8 monitors all transactions to ensure financial security and to prevent fraud. We are obligated to provide information on any transaction upon request by the relevant authorities.

89bd8 offers various types of bonuses and promotional offers. All bonuses are provided subject to specific conditions, and users must comply with these conditions.

5.1 Welcome Bonus

• New users will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000.
• The wagering requirement for this bonus is 10 times (10x).
• This means you must wager 10 times the bonus amount before the bonus can be withdrawn.
• This bonus is applicable only once per account.

5.2 General Bonus Terms

• Bonus balance cannot be withdrawn directly; the wagering requirement must first be met.
• Bonus balance cannot be held without use or shared with others.
• Attempting to collect bonuses in a fraudulent manner will result in the bonus being cancelled and the account being suspended.
• Each promotion has a specific validity period; unused bonuses will expire after the set time.
• 89bd8 reserves the right to modify, suspend, or cancel any bonus offer.

All gaming services provided on 89bd8 are governed by the following rules.

6.1 Betting Rules

• Minimum and maximum bet amounts are set for each game and are displayed in the game interface.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If the outcome of any bet cannot be determined due to a technical error, the stake for that bet will be refunded.

6.2 Sports Betting Rules

• Bets must be placed within the specified time limit before an event begins.
• For in-play betting, the live odds displayed on the website will apply.
• If a match is abandoned or postponed, the bet stake is generally refunded.
• Cricket betting is available across various international tournaments including BPL, IPL, and the T20 World Cup.

6.3 Casino Game Rules

Slots, live casino, and other games are operated in accordance with the rules of the respective providers. The specific rules for each game can be found in the game interface. All games are conducted fairly and impartially, and fair play is ensured.

The following activities are strictly prohibited on the 89bd8 platform and, if detected, strict action will be taken:

• Multiple Accounts: Operating more than one account by the same person.
• Bonus Abuse: Creating accounts or conducting transactions with the intent to circumvent bonus conditions.
• Fraud: Any attempt to deceive the platform.
• Money Laundering: Using the platform to legitimize funds from illegal sources.
• Software Use: Gaining unfair advantage through bots, automation, or any other third-party software.
• Collusion: Placing bets or operating games in coordination among multiple users.
• Hacking: Any attempt to breach the platform's technical security systems.
• False Information: Providing false details regarding identity, age, or any other information.

89bd8 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• In the event of a violation of any provision of these Terms.
• In cases of suspicious or fraudulent activity.
• If documents requested for security verification are not provided.
• In accordance with instructions from a court or regulatory authority.

8.1 Account Closure at the User's Request

You may request to close your account at any time through our support team. Any valid balance must be withdrawn before the account is closed. If there are active bonuses or pending bets, they will be handled in accordance with the relevant process.

89bd8 is deeply committed to responsible gaming. We believe gaming should be a source of entertainment, not financial hardship.

• Users can set their own deposit limits, betting limits, and loss limits.
• The option to take a temporary break or self-exclude is available through the support team.
• If you wish to stop excessive gaming, please contact our support team.

For more information, please read our Responsible Gaming page.

The protection of your personal data is of great importance to us. 89bd8 uses SSL encryption technology to keep all data secure. We never sell your personal information to third parties. For details on how data is collected, stored, and used, please read our Privacy Policy.

10.1 Data Sharing

We may share information in the following circumstances:

• With the relevant authorities where there is a legal obligation to do so.
• With trusted partners for the purpose of providing services, under strict confidentiality agreements.
• With security agencies where required for fraud investigations.

To the maximum extent permitted by applicable law, 89bd8 will not bear any liability for the following:

• Financial losses arising from gaming activities.
• Lost bets due to internet disconnection or technical issues.
• Losses resulting from unauthorized use of a user's account credentials, where the user themselves has been negligent in protecting that information.
• Issues caused by technical faults of third-party game providers.
• Circumstances beyond our control (natural disasters, cyber attacks, etc.).

However, we will always strive to resolve any issue in a fair and empathetic manner.

89bd8 reserves the right to modify these terms and conditions at any time. For significant changes, we will notify users via email or through the platform.

• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• The latest version of the terms and conditions will always be available on this page.
• The date of each change will be noted at the top of the page.

In the event of any dispute or complaint, the following process must be followed:

13.1 Step One — Direct Contact

Contact our support team within 30 days of the issue occurring. Provide a detailed description along with any relevant screenshots or information. We generally aim to respond within business days.

13.2 Step Two — Review

If you are not satisfied with the support team's resolution, you may request that the matter be escalated for a higher-level review. Our specialist team will review the matter impartially and issue a final decision.

If you have any questions about these terms and conditions or need any assistance, please get in touch with us:

• Live Chat: Support available 24/7 in Bengali.
• Email: [email protected]

Our support team is here for you seven days a week, at any time of the day.