89bd8 Privacy Policy

1 Information Collection

During registration and use of the 89bd8 platform, we may collect the following types of information:

1.1 Information Provided Directly

When you create an account or use our services, you directly provide us with the following information:

• Full name and username
• Email address
• Date of birth (for age verification — only those aged 21 and above may use the service)
• Address and location information
• Mobile number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay — transaction identifiers only; full mobile banking PINs or passwords are never collected)
• Identity document information (national ID card or passport — during KYC verification)

1.2 Automatically Collected Information

When you use our platform, our system automatically collects certain technical information:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Page visits, clicks, and session duration
• Information obtained from cookies and similar tracking technologies
• Gameplay history and transaction logs

2 Purpose of Using Information

89bd8 uses your personal information only for specific and legitimate purposes. The main reasons for using your information are:

• Account creation, management, and verification
• Processing financial transactions including deposits and withdrawals
• Ensuring age verification (implementing the 21+ policy)
• Fraud prevention and security protection
• Fulfilling KYC (Know Your Customer) requirements
• Providing customer support — including 24/7 live chat in Bengali
• Sending bonuses, promotions, and personalized offers (only with consent)
• Responsible gaming monitoring and intervention
• Diagnosing and resolving technical issues
• Improving platform quality and developing new services

3 Information Sharing and Disclosure

89bd8 keeps your personal information strictly confidential. However, information may be shared with third parties in the following limited circumstances:

3.1 Service Provider Partners

Only the necessary information is shared with trusted technology partners, payment processors, and security verification services that assist in operating our platform. These partners are contractually bound to uphold our privacy standards.

3.2 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations.

3.3 Fraud Prevention

If a user is suspected of being involved in fraudulent activity, or to protect the security of an account, information may be shared with relevant authorities.

3.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant parties; however, this Privacy Policy will remain in effect in such cases.

4 Information Security Measures

89bd8 uses industry-standard technology to keep your information secure. Our security measures include:

• SSL/TLS encryption — all data transfers are secured
• Encrypted database storage
• Two-Factor Authentication
• Regular security audits and vulnerability assessments
• Access control — only authorized staff can view user information
• Firewall and DDoS protection
• Automated alerts for suspicious activity

We acknowledge that transmitting information over the internet is not completely secure. We ensure the highest possible level of protection, but no online service can guarantee 100% security.

5 Cookies and Tracking Technology

The 89bd8 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

5.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences (language, settings).
• Analytics Cookies: For analyzing platform usage and making improvements.
• Performance Cookies: For monitoring site speed and performance.

5.2 Cookie Controls

You can control or disable cookies from your browser settings. However, please note that disabling essential cookies may prevent some core features of the platform from working properly.

6 Data Retention Period

89bd8 retains your personal information only for as long as necessary. The retention policy is as follows:

• Active account information: for the entire duration the account remains open
• After account closure: up to 5 years as required by legal obligations
• Financial transaction records: in accordance with tax and financial regulatory requirements
• KYC documents: until the applicable time limit after account closure
• Support conversations: 1 year from resolution

Once the retention period ends, information is securely deleted or anonymized.

7 Your Rights

As a user of 89bd8, you have the following rights over your own information:

7.1 Right to Know

You have the right to know what information we hold about you. Upon request, we will provide a copy of the information we have collected about you.

7.2 Right to Correction

If your information is incorrect or incomplete, you may request a correction. Most information can be updated directly from your account settings.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Object to Processing

You may object to your information being used for marketing communications and unsubscribe at any time.

7.5 Exercising Your Rights

To exercise any of the above rights, contact our support team via live chat or email: [email protected]

8 Protection of Minors

89bd8 provides services only to those aged 21 and above. We do not knowingly collect or process information about any minors.

If we become aware that information about a minor has been collected, we will immediately close that account and delete the relevant information. The age verification process is a mandatory step at our registration and KYC stage.

9 Third-Party Links and Services

The 89bd8 platform includes third-party services such as game providers and payment processors. These external services have their own privacy policies, and 89bd8 is not responsible for their privacy practices.

We use bKash, Nagad, Rocket, and Upay as payment gateways. Transactions with these services are subject to their own respective policies.

10 Changes to This Policy

89bd8 reserves the right to update this Privacy Policy at any time. If significant changes are made to the policy, we will:

• Post a clear notice on the website
• Send details of the changes to your registered email
• Update the "Last Updated" date at the top of the page

Continued use of the platform after any changes will indicate that you have accepted the revised policy. We therefore recommend checking this page regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Support available 24/7 in Bengali

Our support team will process your information-related requests after verifying your identity and will respond as quickly as possible.